PLEASE NOTE: The Five Star program has ended.
To place an order with your Five Star Points please log into the Five Star website; if you have points available you will be automatically directed to the Awards Catalog.
To inquire about a current Five Star order or merchandise item, please select Contact Us from the page footer or help sections of the Awards Catalog.
To inquire about your Top Performer debit card, please contact Citi Prepaid directly using the phone number listed on the back of your card (1-866-236-8689). If you have not yet received your card or it has been lost or stolen, please contact Citi at 1-877-855-7201.